The best way to connect with Sidecar Health is through the Sidecar Health Provider Portal. If you require additional assistance, please call us at (866) 441-9993 or email us at provider@sidecarhealth.com. A member of our Provider Relations team is ready to help you.

Since 2022, Sidecar Health has issued fully insured and administered both fully insured and self-funded large group major medical health plans that provide members with a more transparent and flexible way to access healthcare. Sidecar Health plans lower costs for patients and providers by putting members in the driver’s seat of their healthcare through transparency and eliminating restrictions – like restrictive networks and prior authorizations – that have become commonplace with legacy insurance.

Providers make care decisions. We pay for them.
Unlike legacy insurance plans, we do not require barriers to healthcare to manage our costs. Instead of prior authorizations, obstructive medical management programs, formularies, etc., we place our trust in providers to make the appropriate care decisions for our members.

We let providers determine their own rates.
Providers, not Sidecar Health, set the prices for their services – prices that they think are fair for the services being provided. Rather than a traditional network, we give members the flexibility to choose any healthcare provider without worrying about limitations.

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Our members are engaged healthcare consumers with incentives that will reshape US healthcare.
Sidecar Health is creating engaged healthcare consumers through transparency and incentives. We don’t differentiate the amount we pay for covered services (the Benefit Amount). Our Benefit Amount is equivalent to commercial reimbursement and is set based on what a typical provider would accept as payment in full for a given service. On the Sidecar Health app, we share the prices providers have chosen as well as the Benefit Amount. Our members use that information to make informed decisions on where to seek care.

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Members can pay directly
We provide members with a Sidecar Health Visa they can use to pay for medical services directly for a faster, easier payment. Providers are paid in full and don’t have to chase cost-sharing or bad debt from patients – we work that all out with the member directly.

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How do I know if a patient is covered by Sidecar Health?
‍The same as any other commercial plan, Sidecar Health patients have a digital ID card with membership information. You can also verify member information through the Sidecar Health Provider Portal. Serving Sidecar Health members is straightforward — you set the price, and a major insurer backs the payment, often at or before the time of service. This is not meant to be your charity/indigent rate. This is meant to be the rate you think is fair for the services you are providing.

No, Sidecar Health does not require prior authorization for any covered services, or impose other requirements, like step therapy, that interfere with patient care. If you would like to confirm if a service is covered, you can verify that information through the Sidecar Health Provider Portal.

Any provider can request a login for the Sidecar Health Provider Portal, but you must have a registered provider domain. Email addresses from free, publicly-available services like Gmail, Yahoo, etc., are not accepted.

Please contact us at providers@sidecarhealth.com to request access to the portal.