Accessing your health plan
What if my medical bill is higher than expected?
You should expect to pay anything above the Benefit Amount when getting care. Sometimes a provider will charge more than the Benefit Amount, and sometimes they will charge less. Prices can vary a lot and that is why we always recommend shopping around and comparing prices from health care providers for the services you need BEFORE you get care. Always ask for procedure codes for the expected medical services so you can verify your estimated Benefit Amount in your Sidecar Health app.
There may be some instances where you are unable to know the cost of your care ahead of time because you don’t know what services you need before seeing a doctor. In this case, we recommend you use the Sidecar Health ‘Estimate care’ tool to look up the procedures or medical services that your doctor recommends while you’re with your doctor. This way, you’ll always know what your plan pays, and you can compare that amount to what your doctor will charge before deciding to get care.
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